As the name suggests, lean six sigma methodology integrates the principles of lean manufacturing with those of Six Sigma. Many manufacturing organizations that have implemented the methodology have experienced enhanced productivity with a significant reduction in human resources, time and capital resources. But why are organizations of all shapes and sizes want to adopt the …
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How to Receive and Incorporate Feedback
There is a real difference between how an internal corporate curriculum designer and an external design consultant can receive and incorporate feedback from document reviewers. An internal curriculum designer (ICD) can set deadlines for responses and reasonably expect the deadlines to be met. The ICD can specify and limit the type of feedback to corrections …
Create a Client Feedback System in Less Than 30 Minutes
Don’t know how to solicit client-feedback or what to do with it once you have it? If you want more repeat customers, more word-of-mouth references, and a better experience for your clients, you need to know what you’re doing wrong, and what you’re doing right. If you don’t know where you stand today, it’s going …